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  • NEW SEASON, NEW STYLES: FASHION SALE YOU CAN'T MISS
  • FREE SHIPPING AND RETURNS
  • Contact us 24/7
  • 7 Days Return
  • 100% Secure Payment
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Order Cancellation Policy

  1. Home
  2. Order Cancellation Policy

We know that plans can sometimes change. Our cancellation process is designed to be reasonable, clear, and user-friendly for all customers shopping on our website.

1. Eligibility for Cancellation

The purchase can be cancelled under the following circumstances:

  • Before Dispatch: If your cancellation request is received before the order is shipped, cancellation is completely free of charge.
  • Post-Dispatch: Once dispatched, the order is considered confirmed. However, you can refuse delivery, and the product will be returned to us. A small return delivery charge may apply.
  • Customized or Made-to-Order Covers: These orders cannot be cancelled once placed, as production begins immediately.

2. How to Cancel Your Order

You can cancel your order by contacting us via any of the methods below:

Please include the following details in your cancellation request:

  • Order ID
  • Registered mobile number or email
  • Optional: Reason for cancellation

We aim to process all cancellation requests within 24–48 hours.

3. Refunds for Cancelled Orders

  • If payment was made online (UPI, card, net banking, etc.), a refund will be issued to the original payment method within 3–5 business days.
  • If your payment hasn’t been captured yet, the cancellation is immediate and no charge is incurred.
  • Cash on Delivery (COD) orders cancelled before dispatch require no further action.

Note: Refund timelines may vary slightly depending on your bank or payment provider.

4. Non-Cancellable Orders

We reserve the right to decline cancellations in the following scenarios:

  • Products that have already been shipped or are out for delivery
  • Customized or made-to-order items
  • Orders flagged for abuse of the cancellation policy or suspected fraud

5. Company-Initiated Cancellations

In rare situations, we may cancel your order due to:

  • Product being out of stock or discontinued
  • Errors in product listing or pricing
  • Unverifiable shipping addresses or failed delivery attempts
  • Issues with payment authorization

Any amount collected in such cases will be refunded in full.

6. Need Help?

If you have questions about cancellations, refunds, or order status, feel free to reach out: